🔬 Research & Publications

Exploring topics through academic research and investigation

Adversarial AI and Privacy Risks

This research investigates adaptive methods for privacy protection that balance effectiveness against tracking attacks with minimal impact on user experience.

Hidden Fees: How Ownership Structures Shape Consumer Outcomes in America's Moving Industry

Hidden Fees: How Ownership Structures Shape Consumer Outcomes in America's Moving Industry

This investigation reveals how extreme debt pressure in the portable storage industry correlates with systematic consumer harm, documenting $559.9 million in estimated annual impact through hidden fees, claim denials, and service failures. Analysis of 2,500+ reviews and 47 whistleblower testimonies exposes "charge first, waive later" billing practices at companies where debt service consumes up to 87% of revenue—while patient capital competitors maintain customer satisfaction ratings more than twice as high. The research provides actionable guidance for consumers and evidence-based policy recommendations validated by legal settlements and rigorous statistical analysis.

Consumer Culture Theory analysis of the portable storage industry

Consumer Culture Theory analysis of the portable storage industry

Customer Protection Theory

This research examines how financial engineering transforms essential service industries from consumer support to systematic vulnerability creation. Through Consumer Culture Theory analysis of the portable storage industry.